Refund policy

WE TRUST THAT YOU'LL ENJOY PRIVATES PRODUCTS, BUT IF YOU'RE NOT SATISFIED, YOU CAN RETURN THEM WITHIN 30 DAYS OF PURCHASE. TO QUALIFY, ITEMS MUST BE UNUSED AND IN THEIR ORIGINAL CARTON PACKAGING; WE DO NOT ACCEPT RETURNS OF USED ITEMS. PLEASE NOTE THAT SELECT EXPLORATORY SETS ARE CONSIDERED FINAL SALE, AS INDICATED ON THEIR RESPECTIVE PRODUCT PAGES. UPON RETURN, YOU WILL RECEIVE A FULL REFUND FOR THE ITEMS, WITH A $5 HANDLING FEE DEDUCTED TO COVER RESTOCKING. ORIGINAL SHIPPING CHARGES, WHICH ARE PAID DIRECTLY TO THE CARRIER, CANNOT BE REFUNDED. WE CAN ONLY PROCESS RETURNS FOR ORDERS PLACED ON GETPRIVATES.COM. IF THE ORDER WAS MADE THROUGH OTHER RETAILERS, KINDLY REACH OUT TO THE ORIGINAL POINT OF PURCHASE FOR ASSISTANCE.